Eliminating unused apps, and clearing videos or photos can help free up device memory. If you don't have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory.
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The device will restart with the original software and will prompt you once again to install the software update.ĭue to changes in the Lollipop OS, you'll need sufficient reserved memory for a software upgrade. Remove and re-insert the battery, and power your device back on. If the software update fails to install, you'll get an error screen, though this only means the software didn't install properly. Once you're connected, an update notification will appear on your device. Tap Wi-Fi to view and select a Wi-Fi network. To enable Wi-Fi on your device, go to Settings under Wireless & Networks and tap Wi-Fi ON to enable (if not already enabled). You'll need to be connected to Wi-Fi to update your device while roaming. You won't receive a software update notice if you're roaming. To check your software version from the home screen: A screen will appear stating that the installation has been completed.
Tap Install Now and the device will power down and restart. When the download is complete, you'll be notified that it is ready to be installed. Once a new software version is available for your device, it'll begin downloading in the background.
When download is complete, a screen will appear advising you that the new version of software is ready to be installed.
To help you with the mandatory software update for your device, this page contains the following information:
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